Support & FAQs

Frequently Asked Questions (FAQ)

Find quick solutions to your RFID questions. If you need more details, our team is here to help.

How does RFID improve asset tracking?

RFID enables real-time visibility of assets, reducing manual errors and streamlining inventory management. It automates tracking, so you always know where your assets are.

Can RFID help prevent counterfeiting?

Yes. Our NFC and tamper-evident tags allow consumers to verify authenticity with a smartphone, helping prevent counterfeiting and grey-market resale.

Are your tags compatible with third-party RFID readers?

Yes. All Nexus tags work with standard EPC Gen2-compatible readers from major brands. Our own Nexus reader series — including fixed, handheld, and IoT-enabled models — will be available soon.

How durable are your tags?

Nexus tags are built for industrial use — resistant to heat, pressure, moisture, and chemicals, with up to 10 years of service life and 300 + industrial wash cycles for textile models.

Can we print our logo or QR code on the tags?

Yes. We support custom printing, serialization, and laser marking, including logos, barcodes, or unique IDs.

How do I choose the right tag for my use case?

Our team evaluates your environment, materials, distance requirements, and process to recommend the most suitable tag type and frequency.

How can RFID help my business?

RFID improves inventory accuracy (up to 99%), reduces labor costs by 80–90%, and prevents loss or theft through automated identification and tracking

How can I request a quotation?

You can contact us directly at sales@nexusrfid.com.au or through our Contact Us page.

image of a past sales event register area in a department store

Still have questions?

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